Frequently asked questions
What is the value of having an account?
When will my order be processed?
In-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of checkout. Orders received on weekends and holidays will be processed the next business day.
Can I change my order after it’s been placed?
We process your orders as quickly as possible. If you find that you have made an error in your order, please notify us immediately by email at Market@D20tocurtain.com and will do our best to cancel your order before processing has begun. If your order has not yet been processed, we may be able to correct it. However, merchandise has already begun fulfillment process, can not be modified or canceled.
How should I care for my shirt?
For a long lifespan, we recommend machine washing shirts in cold water, inside-out, and line drying. If you’re feeling rebellious you can dry them, but they may shrink a tiny bit.
How can I pay for my order?
We accept the following forms of payment at checkout*:
We verify credit card billing and account information at the time of checkout. The processing of your order may be delayed if we cannot verify the "bill to” information, or if the information does not match the address information on file. You will be charged at the moment of purchase.
Do you take international orders?
At present, we are not fulfilling international orders. We are currently working to ensure the best partners and policies to fulfill order for out international audience. Please check back to this website for announcements regarding international sales.
- More easily track the status of an order
- View past orders
- Save shopping carts to your account so you can buy at a later date (or from a different computer)
- Securely store payment methods
When will my order be processed?
In-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of checkout. Orders received on weekends and holidays will be processed the next business day.
Can I change my order after it’s been placed?
We process your orders as quickly as possible. If you find that you have made an error in your order, please notify us immediately by email at Market@D20tocurtain.com and will do our best to cancel your order before processing has begun. If your order has not yet been processed, we may be able to correct it. However, merchandise has already begun fulfillment process, can not be modified or canceled.
How should I care for my shirt?
For a long lifespan, we recommend machine washing shirts in cold water, inside-out, and line drying. If you’re feeling rebellious you can dry them, but they may shrink a tiny bit.
How can I pay for my order?
We accept the following forms of payment at checkout*:
- D20 to Curtain Gift Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
We verify credit card billing and account information at the time of checkout. The processing of your order may be delayed if we cannot verify the "bill to” information, or if the information does not match the address information on file. You will be charged at the moment of purchase.
Do you take international orders?
At present, we are not fulfilling international orders. We are currently working to ensure the best partners and policies to fulfill order for out international audience. Please check back to this website for announcements regarding international sales.